Fraud and Scam Awareness

Security and Fraud Awareness

At Flora Food Group, we aim to protect our employees, contractors, customers, suppliers, candidates, and other stakeholders from fraud and impersonation scams.

Criminals may attempt to misuse the Flora Food Group name, brands, logos, websites, employee identities, or other company information in fraudulent schemes. These activities can include recruitment scams, phishing emails, fake websites, false business requests, and other attempts to obtain money, personal information, or confidential data.

We encourage everyone interacting with Flora Food Group to remain vigilant and verify the authenticity of any unexpected communication claiming to come from our company.

How to stay safe

Please be cautious if you receive communications purporting to come from Flora Food Group that:

• Request money, payments, or financial information.
• Ask for passwords, login credentials, or sensitive personal data.
• Request copies of identity documents, bank details, tax information or other personal data before you have independently verified the recipient and that the request is necessary.
• Create a sense of urgency or pressure you to act quickly.
• Come from unofficial email addresses, websites, messaging apps, chat forums or social media accounts.
• Use misspelled or lookalike email addresses or website domains designed to resemble official Flora Food Group channels.
• Contain suspicious links, attachments, or unusual requests.
• Appear inconsistent with normal business practices.

If something does not seem right, do not click links, open attachments, make payments or provide information. Independently verify the request through known Flora Food Group contact channels before responding.

Recruitment scams

Fraudsters may falsely claim to represent Flora Food Group as part of fake recruitment activities.

To help protect yourself, please be aware that:

• All legitimate career opportunities are advertised through our official Careers page.
• Flora Food Group will never ask candidates to pay fees or transfer money at any stage of the recruitment process.
• Job offers are only made following a formal recruitment process.
• Candidates should be cautious of unsolicited job offers or requests for personal or financial information.
• Emails from Flora Food Group will only come from official email addresses ending in @florafg.com.

Visit our Careers page to view legitimate opportunities.

Business and supplier fraud

Fraudsters may also try to impersonate Flora Food Group employees, suppliers, or business partners to request payments, bank account changes, invoices, or confidential information.

Always verify unexpected requests through established business contacts and approved channels before acting.

Reporting suspected fraud

If you believe you have received a suspicious communication claiming to be from Flora Food Group, please contact us using our SpeakUp procedure, which will direct your report to the appropriate team.

Where possible, please retain copies of relevant emails, messages, documents, or screenshots to assist with any investigation.